Frequently Asked Questions
Everything you need to know about your favorite snacks.
How long does shipping take for perishable items?
We process orders within 24 hours. Standard shipping typically takes 3-5 business days, but we use thermal packaging to ensure your snacks arrive fresh and delicious.
Do you offer international shipping?
Currently, Goosebumps Shop ships within the continental United States. We are working on expanding our delivery zones to share our treats globally soon.
What is your return policy for food products?
Due to health and safety regulations, we cannot accept returns on food items. However, if your order is damaged or incorrect, please contact us within 48 hours for a full refund or replacement.
Are your products suitable for people with allergies?
Each product page contains a full list of ingredients and allergen warnings. Please note that our facility processes nuts, dairy, and gluten.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
Do you offer wholesale or bulk discounts?
Yes! For large events or retail inquiries, please visit our Wholesale page or contact our support team for specialized pricing on bulk orders.